JobNeek
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Call Center
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Dispatch board

🔍

New job

Customer

🙂
Customer photo
Choose a photo, adjust the face, then tap Done.

🔧 What kind of job

🚗 Vehicle

📷 Photos & videos

Choose Take photo in JobNeek to capture without a phone-library copy, or choose an existing photo or video.

🛡️ Damage waiver

Have the customer sign the damage waiver agreement for this job.

👷 Tech & schedule

The calendar follows the saved work date automatically. The technician confirms and updates progress from the private job link.

💵 Money

Add the charges, review the invoice total, then choose how it was paid.
CHARGES
Invoice total
More payment options
PARTS COST & REIMBURSEMENT
Record who actually paid for the parts. These amounts are used in the technician/company settlement and do not create a second invoice item.

⚙️ Job settings

Save the job first — then reopen it to add costs, parts, payment and print the invoice.
Saves this job, sends it to the assigned technician, confirms delivery, then returns to Dispatch. The job stays open. Use Close job separately when work and payment are complete.

Weekly closing

Technicians

📍 My location sharing
Not sharing
Location is on so dispatch can see where you are. You can pause it, but it starts again when you next open JobNeek.

⚙️ Settings

Find anything in JobNeek without hunting through menus.
🔍
Saves your current JobNeek settings on this device/account.

🔑 Vehicle Key Information

Sensitive key information is managed by JobNeek Master Admin. Search access for this company is controlled by Master Admin.

📷 Photos & camera

🔒 App Lock & Passcode

Choose how long JobNeek waits before asking for your PIN after you leave JobNeek or switch to another phone app.
Stay logged in keeps this device signed in. This setting only controls when the privacy PIN comes back.
🐞 Report a bug
Something not working? Tell us & attach a screenshot
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💬 Team chat
Message the owner or your techs — with fun emojis
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📋 Daily report
Tell the owner what happened today (missed calls, notes)
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📚 Daily reports history
Saved daily records
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📅 Calendar
All jobs by day — tap a day to see what's scheduled
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🌐 Customer conversations
Send a customer a link — they speak their language, you read yours, reply, then make a job
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🔗 Sync jobs to my phone's calendar
Subscribe once — jobs then appear and update in Apple / Google Calendar by themselves
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⚡ Quick estimates
Questions sent to techs and their replies
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💡 Suggest an idea
Got an idea to make the app better? Tell us!
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🎨 Appearance
Text size & theme — tap to change
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Insights
📊 Statistics
Tech performance, revenue, period comparisons
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Catalog
📚 Catalog / Price list
Services & parts that fill in on a job
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Contacts
👥 Contacts
Saved customer and company details
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🙂 Customer personality types
The choices shown when you add or edit a customer
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🛟 Recently deleted — bring a job back
Every delete keeps a safety copy. Open it to add a job back.
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💵 Who collects each payment
Cash and Zelle go to the tech by default; cards to the company
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🪪 Faces for existing jobs
Review ID portraits in private customer folders
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Operations
📦 Inventory
Bins & stock — auto-shows on automotive jobs
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📨 Estimator
Turn emailed quote requests into estimates
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Business setup
🏢
One shared key powers Current Location address lookup and Make a Job from Photo for JobNeek. Business Profile hours, Analytics, Search Console, SEO and verification records are kept separately for every business below.
Open Kwikey Google Cloud Maps ↗
Paste this company’s “Ask for reviews” link. It appears only when a customer opens a paid invoice link, never on the printed invoice or PDF.
Paste this company’s Yelp business or “Write a Review” link. It appears beside Google only on the paid invoice link page.
Team sign-in rules
REQUIRE LOCATION WHILE USING JOBNEEK
When a rule is on, that role must allow location before JobNeek opens. The company owner/admin can always sign in, so this setting cannot lock the admin out.
Google business entities
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Pay model
AUTOMATIC TECH EARNINGS
Each technician's percentages are configured in that technician's preferences. These company rules only decide when a job counts as outside-county or late-night work.
Daylight is calculated from sunrise and sunset at the job address. The late cutoff defaults to 11:30 PM.
Only the checked ones show up as payment choices on jobs. Card is charged through Square; Zelle, Venmo, Cash App and Apple Pay are paid straight to whoever collects.
The fee comes off the job total first; the tech/company split is then figured on what's left, so both share the fee. Set a fee to 0 to skip it. Each tech's rates are on the Technicians tab.
Import from other software
Export your jobs from your other software as a CSV, then load it here. You'll map its columns to these fields — nothing is imported until you confirm.
🔗 Tech link defaults
What the one-click job link includes by default. Turn any off if you don't want it sent.
💳 Card payments (Square)
Sign in to your own Square business and review the requested permissions. Invoice reading is added to the existing payment permissions. Your current job stays open in this tab.
Or set it up manually with keys →
Connect your own Square account so money from cards goes straight to your bank. Copy 3 things from Square and paste them below.
📋 Where to get your 3 codes
1. On a computer, go to developer.squareup.com/apps and sign in with your Square login.
2. Click + New application (name it anything, e.g. "My App"), then open it.
3. At the top, switch to Production (for real payments) — or leave on Sandbox to test first.
4. Copy the Application ID and Access Token from that page.
5. Click Locations in the left menu and copy your Location ID.
6. Paste all three below and tap Save, then Test.
Open Square →
📧 Email receipts — after a card charge, the customer gets Square's receipt and your company receipt by email (if their email is on the job). Test that your server can send email:
⭐ Your JobNeek subscription
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Saving a billing card does not charge it or change your paid plan. Review an upgrade or renewal below, then choose a saved card, Apple Pay or Google Pay.
Backups & data
Basic export gives you your customers, jobs/invoices and stock counts as simple spreadsheets. Full data (photos, technical details, catalogs) stays inside JobNeek.
App version & updates
ACCOUNT

Price list

☎️ JobNeek Phone TEST MODE

Business calling, routing and AI receptionist.
● Phone service online
Test line (561) 903-1268 is connected. Existing BravoIP numbers remain untouched.

Who answers calls right now?

Eli
Choose Eli, Mark, your team, or the AI receptionist.
BUSINESS PHONE NUMBERS
PHONE TOOLS

Customers

🧾 Estimator

Build an estimate just like a job — paste the client's info, add details, pricing, photos and a tech, then send or convert it to a job. Estimates stay separate from your dispatch board until you convert them.

📦 Inventory

Bringing inventory from another system? Export it as a CSV or Excel file and load it here — JobNeek recognizes the file format and organizes everything automatically. Re-import any time to refresh; your own edits are kept.

🗺️ Get on Google Maps

1 · YOUR BUSINESS EXACTLY AS GOOGLE SHOULD SHOW IT
This information is saved only for the business selected above. Google's #1 rejection reason is information that doesn't match everywhere. Use the real legal or trading name — no extra words like "24/7" or "Best".
0 / 750
2 · PROOF GOOGLE ASKS FOR (photos & documents)
Google verifies most service businesses with a live video call. Have these ready — upload them here so nothing is missing on the day. Photos stay private to your company.
3 · STEP-BY-STEP CHECKLIST
4 · SEND IT TO GOOGLE

🧾 Taxes

Keep every tax document for the year in one place, then build one master PDF — cover page, contents, your JobNeek income summary, and every original document in full — to send to your accountant.
NOTES FOR THE ACCOUNTANT
Nothing goes to the accountant until you press ✉️ Send on a master PDF below.
📆 EXPORT BY DATE RANGE
Pick any range — a quarter, a fiscal year, several years — and export what you choose as one PDF. Useful for quarterly filings, an audit, a loan application, or a specific year the accountant asks about.
DOWNLOAD EVERYTHING
📦 Download all documents for as a ZIP (organized in folders)
MASTER PDF
Everything above, combined into one PDF (originals included in full). Built on your phone or computer, saved on your server, and shareable with a private 30-day link.
Preview any time to check the order, missing months and invoices — it builds the same PDF but saves nothing. When it looks right, Build.

🎨 Appearance

This is your own look on every device you log in from. It doesn't change how the app looks for anyone else.
JobNeek · Your company2:47 PM
Bob Smith — LockoutAssigned
📍 1 Main St · Mark · 2:30 PM
START FROM A PRESET
COLORS
Light / dark
Auto follows your phone
Accent (buttons, highlights)
Header bar
Page background
Cards
Text
Lines & borders
Header style
SHAPE & FEEL
Roundness
14 px
Buttons
Spacing
Card shadow
Bottom tab bar
Bigger touch targets
Quick Start opens directly when this is off. Company and invoice logos stay visible.
Job action buttons
82%
TEXT
Font
Text size
100%
Bold labels
♿ ACCESSIBILITY
Contrast, colour and spoken feedback stay here. Text size, bold text, button size and motion are controlled once in Appearance above so the settings do not overlap.
High contrast
Stronger borders, darker text, no pale greys
Colour-blind safe colours
Status colours that never rely on red vs green
🔊 SPEAKING (HARD OF HEARING)
Speech volume
JobNeek's own voice — your phone volume still applies on top
Full volume
Speech speed
Normal
Show captions
Prints on screen whatever the app is reading aloud
Saved to your account — applies on every device you log in from.
INVENTORY DISPLAY
Item size
Photo and text size in the inventory list
Layout
List, or a photo grid

📅 Calendar

Unassigned   Assigned   In progress   Completed   Closed

📊 Statistics

📈 OWNER DASHBOARD